This hotel is centrally located on the resort property, making it convenient to access all amenities. The beautiful grounds are well-maintained and filled with natural wildlife. The staff is friendly and delightful. The breakfast buffet offers a wide variety of delicious options.

Nothing, it is perfect.

The place and the comforts.

They're running out of beach towels and glasses very fast. You should implement the card towel system for better control!

Anything. Many animals on the hotel grounds. Great shows. Despite all inclusive the food is good and the spirits are of good quality.

our stay at the grand palladium colonial in riviera maya was even better than last time. the property was beautiful, the pools and kids club were fantastic, and the food in the main dining room was great. the access to neighboring resorts was a bonus.

Wifi was below par.

The location of the resort on the athletic field provides a serene atmosphere and allows for enjoyable walks amidst the lush greenery. The multiple à-la-Carte restaurants offer a variety of dining options, catering to different tastes. Additionally, the proximity to the shore allows for easy beach access, providing a beautiful backdrop for relaxation and water activities.

The shuttle system within the resort lacks proper signage and reliability, causing inconvenience and confusion for guests.

The staff was very nice and helpful, catering to special diets at each restaurant. The food was good, and there was a wide variety of choices. The property was beautiful with clean pools and a lovely beach. The Tepinyaki restaurant was a fun and delicious experience. Highly recommend!

Felt safe and secure, no complaints whatsoever.

The hotel facilities were great, with a variety of on-site activities like tennis, mini golf, and exercise classes. The pools were fantastic, and the beach front was nice. The location in the Colonial part of the resort was lively, perfect for a quiet evening drink. The staff was friendly and helpful.

The hotel grounds were huge and pleasant to walk around. The beach was lovely and offered plenty of shade and sunny areas to relax. The service was great in most cases, with friendly and helpful staff. The lobby was really nice, one of the best I've seen in resorts. The pools were good, with lots of loungers available. The fitness center was well equipped. There were plenty of activities and shows to keep us entertained.

The food options were a bit limited, with little variation. Some of the Asian dishes weren't to my liking.

Best parts of my stay: Friendly staff, well-maintained facilities. Loved the variety of restaurants and bars. The pools were a key feature, especially the one with the swim-up bar. The location was also convenient for business meetings, with easy access to transportation and nearby attractions.

Worst parts of my stay: Some of the rooms were not ready on time, and there were issues with door keys. Waiting for room service and the staff at the buffet was frustrating at times.

We loved the diverse food options, staff attentiveness, and the lush, well-maintained hotel grounds. We also appreciated the affordable price and the variety of on-site activities, including tennis, mini golf, and exercise classes.

Couldn't find any faults at all.

The hotel had the best staff I've encountered, always friendly and helpful. The cleanliness was impeccable, with well-maintained grounds and rooms. The hotel facilities were top-notch, with a fantastic pool and beautiful beach. The breakfast offered a wide variety of options and was delicious.

Everything great.

Luxury and exclusivity were at the forefront of my mind during my stay at this hotel. The amenities were top-notch and met all of my needs. The spa had a variety of treatments available including massage, body scrub, and facial. The outdoor swimming pool was heated and inviting. The beach access was priceless. The Spa lounge and sun terrace were perfect for unwinding and relaxing. Entertainment was bountiful with karaoke, live shows, and a leisure/TV room. Dining was a delight with delicious breakfast, lunch, and dinner options, including buffet breakfast, poolside snack bar, snack bar.

I encountered only one minor issue during my stay. I felt that some of the staff lacked in service quality which was surprising given the high standards set throughout the rest of the hotel.

Reasonably priced with on-site activities like tennis, mini golf, and exercise classes. Fantastic pools and nice beachfront. Food in main dining room is better than the restaurants. Beautifully landscaped with lush greenery and tropical birds.

We spent a great Christmas vacation, with excellent food and entertainment. We enjoyed the complimentary drinks and towels offered upon arrival, and the location was perfect, close to the main pool and beach. The spacious property provided many options for entertainment, including fantastic shows.

We experienced a few issues during our stay. The air conditioning in the room was not functioning, and we had some miscommunications regarding activities' schedules.

Reasonably-priced, on-site activities, fantastic pools and beachfront, good food options, beautifully landscaped with lush greenery.

Don’t have any issues at all.